Privacy Policy

This Privacy Policy outlines HEY's approach to Data Protection and Privacy to fulfill its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Data, which is processed by us, whether in physical or electronic mode.

In this Privacy Policy, the terms ‘Personal Data,’ ‘Data Subject,’ ‘Controller,’ ‘Processor,’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.

We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data.

Throughout this document, “we,” “us,” “our,” and “ours” refer to HEY. Wherever we mention “you” or “your,” this means YOU, the user of our website.

OUR COMMITMENT

We commit to protecting your privacy. Our Personal Data handling practices are continually reviewed to ensure compliance with laws and regulations. We do not share your personal information with anyone else—it is solely kept with HEY.

PERSONAL INFORMATION GATHERED BY HEY

The information we collect from you, personal or otherwise, is used to:

Register you and verify your identity to allow you to use our website.
Process transactions, including facilitating and processing payments.
Communicate with you regarding orders, updates, or promotions related to HEY.
Maintain and manage your account.
Customize your experience and improve HEY's services.

Information from Other Sources

We may receive information about you from external sources, such as updated delivery and address details from our shipping carriers. This helps us correct our records and deliver your orders more efficiently.

BASES OF PROCESSING YOUR PERSONAL DATA

We are permitted to process your Personal Data in compliance with applicable laws by relying on one or more of the following legal bases:

Your explicit consent for processing your Personal Data for a specific purpose.
Processing necessary to perform the agreement we have with you or take steps to enter into an agreement.
Processing necessary to comply with legal obligations.
Processing necessary for legitimate interests, such as providing services, evaluating, developing, or improving our products.

If the processing of your Personal Data is based on your consent, you have the right to withdraw your consent at any time by contacting us. Upon receipt of your written request, we will inform you of the consequences of withdrawal and process your request accordingly.

NOTIFICATION OF CHANGES

We keep our Privacy Policy under regular review to ensure it is accurate and up to date. Any changes to this Privacy Policy in the future will be posted on this page.

For any questions or concerns regarding this Privacy Policy, feel free to contact us at [Your Contact Email].